I propose that these tried-and-true tactics with interpersonal strategies can deepen relationships with customers, establish greater levels of trust, and build stronger customer loyalty. 1. Understand ...

To maintain a competitive edge in customer loyalty and growth ... social media ranks among the top three data sources for building customer personas. These personas provide valuable insights ...

It’s clear that customer trust is what makes the difference in building brand loyalty. Our research pointed to concrete, actionable steps brands can take to set a strong foundation for customer trust, ...

Apple's customer satisfaction and loyalty have been continuously growing ... The Cornerstone of Business Economics Personalization is all about building stronger connections between customers ...

In short, bad breakage is a sign that your program isn't actually building customer loyalty—and could be destroying it. Focus groups and other qualitative research among your program members can help ...

Be sure to include: • Push notifications • Rewards • Deals • Coupons • QR codes By giving your customers value at regular intervals, you will build loyalty and customer appreciation ...

Restaurant websites are no longer just marketing touchpoints—they’re storefronts, customer service desks, and loyalty hubs, ...

The vote is an example of a hotel brand using mobile to enhance a hotel stay while building customer loyalty. “We value our members’ feedback and want to include them in the ongoing ...

In today’s competitive market, businesses seek ways to connect with customers, build loyalty, and encourage repeat purchases.

Oner Active founder Krissy Cela sat down with Retail Week to discuss building brand success in a crowded market, the importance of customer loyalty and plans for expansion into physical retail next ...

Your website is often the first point of contact between your potential customers and your brand—especially in today’s digitally driven world.