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Fishbone Diagrams: A Powerful Tool for Root Cause Analysisalso known as Cause and Effect Diagrams, Ishikawa diagrams, and the 6 Ms, were popularized in the 1960s by Kaoru Ishikawa, who pioneered quality management processes in the Kawasaki shipyards.
5mon
isixsigma on MSNThe Cause-and-Effect (a.k.a. Fishbone) DiagramKey Points Fishbone diagrams are an effective way to brainstorm root causes for a potential problem. They are especially useful when there isn’t much data available to analyze the problem.
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