Jamaica's largest homegrown customer experience (CX) partner, last week showcased its latest artificial intelligence (AI) ...

Outsource2Jamaica has always played a pivotal role in connecting industry leaders, showcasing the strength and determination ...

The closure of a facility operated by French BPO giant Teleperformance in Guyana has ignited a wave of speculation.

He said that too often Jamaica has leaned on low-skill, low-wage jobs, especially in sectors like the BPO, which he was, nevertheless, quick to add has been good for the economy. “While these ...

(MENAFN- PR Newswire) Jamaica has been leading the way in the business process outsourcing (BPO) sector ... Yoni Epstein, CD, itel's Founding Chairman and CEO, headed a lively panel discussion ...

MONTEGO BAY, Jamaica, April 16, 2025 /PRNewswire/ -- Despite a tough year globally for businesses, itel, Jamaica's largest ... Excellence in Nearshore BPO." Discussions centered on a dynamic ...