In mid-July, Coca-Cola will bring 30 AI artists on an all-expenses-paid trip to the company’s headquarters in Atlanta. “We want to work with them and create more ideas,” Thakar explained.

Coca-Cola said it was also experimenting with ways to leverage AI "to improve customer service and ordering as well as point-of-sale material creation in collaboration with its bottling partners." ...

Genesys®, a global cloud leader in AI-powered experience orchestration, announced today that Coca-Cola Bottlers’ Sales and Services (CCBSS) is enhanci ...

Coca-Cola Enterprises will establish a customer service center at the former Eastland Mall and eventually employ 300 people, the company announced Thursday.The service center will open by August ...

Widespread concerns over beverage safety have resurfaced in the UK after Coca-Cola recalled selected batches of its ...

As its foodservice customers’ total business partner, The Coca-Cola Company has engaged a new strategic partner to support their success. CustomerX.i is a customer intelligence platform that ...

The North America Coca-Cola Bottling System uses Genesys Cloud to create smarter bot-driven experiences and saves $1 million by reducing technician site visits using video-enabled chat SAN ...