In its first-quarter earnings release yesterday, the Coca-Cola Company made it clear that a focus on AI has become a 2023 priority.

Coca-Cola said it was also experimenting with ways to leverage AI "to improve customer service and ordering as well as point-of-sale material creation in collaboration with its bottling partners." ...

"This is a step forward." Coca-Cola launches game-changing initiative with incredible group of would-be entrepreneurs: 'Driven to make an impact' first appeared on The Cool Down.

Genesys®, a global cloud leader in AI-powered experience orchestration, announced today that Coca-Cola Bottlers’ Sales and Services (CCBSS) is enhanci ...

Of course, Coca-Cola still has work to do. The company has faced criticism for shifting away from reusable glass bottles in Samoa, and for contributing to a growing plastic problem across the globe.

Widespread concerns over beverage safety have resurfaced in the UK after Coca-Cola recalled selected batches of its ...

As its foodservice customers’ total business partner, The Coca-Cola Company has engaged a new strategic partner to support their success. CustomerX.i is a customer intelligence platform that ...

Coca-Cola Enterprises will establish a customer service center at the former Eastland Mall and eventually employ 300 people, the company announced Thursday.The service center will open by August ...

The North America Coca-Cola Bottling System uses Genesys Cloud to create smarter bot-driven experiences and saves $1 million by reducing technician site visits using video-enabled chat SAN ...