The operational change comes in response to changing guest behavior that increasingly favors digital and phone interactions ...

One of the major hospitality companies on the Las Vegas Strip is laying off concierge staff in nearly all of its hotels, the ...

Two of the London's hospitality insiders share their favourite spots in the city. From world-class hotels to gourmet dining ...

MGM Resorts will close concierge services at multiple Las Vegas hotels, impacting 34 employees, amid concerns of reduced ...