Instead of simply changing the name on the reservation, ITA forced this reader to spend $604 for a new ticket.

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In the hyper-competitive world of aviation, delivering seamless customer experiences while keeping operations efficient is no ...

Legacy carriers, such as United Airlines, which we will use as a basic case study for this piece, have historically sold ...

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Some airlines specialize in offering budget flight tickets, but are they worth it? There are some things you need to know ...

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