companies can set new standards in customer loyalty and building trust, positioning themselves as leaders in customer retention.

A decent strategy will keep your clients from running into the arms of a competitor for a while, but a top-notch retention plan will inspire your customer base, solidify loyalty, and create buzz ...

Recently, loyalty programs have been heavily emphasized as a way to drive guest retention, however, the key to building ...

In today’s fast-paced and highly competitive retail environment, building a loyal customer base and maintaining consistent sales growth are at the core of business success. While traditional methods ...

Another downside is that customer loyalty built by discounts is extremely fragile. Price-motivated customers are highly ...

Customer retention holds particular significance ... fostering authentic connections that build long-term loyalty. Affordable ...

Customer retention is a high-value differentiator for automotive dealerships. The economics are clear: retaining existing clients is cheaper.

and increase overall customer retention. Here are five tips for creating loyalty program emails with content that will build lasting customer relationships and even encourage customers to spread the ...

On today's Inside Automotive, Tom Druzynski, Director of Service Operations at West Herr Auto Group, discusses how to boost ...

As Shoptalk 2025 demonstrated, the future of retail hinges on building authentic, emotional connections with customers through loyalty, engagement and innovative experiences.

For decades, brands have cultivated customer devotion not just by selling products, but by standing for something. Millions ...

This survey of 19 multi-select questions was developed by Bloomreach and fielded by EMARKETER in January 2025. Bloomreach and ...