In today’s business environment, the importance of customer experience and personal relationships cannot be overstated.

Just like strong personal relationships, lasting business success is built on trust, loyalty, and meaningful engagement.

Industry veterans Tracey Solanas and Mohan Achar join as senior vice president of global sales and vice president of global ...

The AZEK Company posted 18.7% YoY growth in Q1 FY25 with strong residential sales, product expansion, and cost efficiency.

LOS ANGELES-- ( BUSINESS WIRE )-- Material, a leading provider of consumer insights, data-driven strategy and customer ...

Prioritizing customer satisfaction and keeping the Lifecycle Clock running smoothly is key to thriving in an increasingly ...

HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by impressive revenue growth and enhanced platform capabilities.

In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

Investing in financial literacy isn’t just the right thing to do—for banks and other financial institutions, it’s a strategic ...

Jayanta Chaudhuri, a marketing expert, revealed that he had contacted the bank to request a change of his current ...

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the 8x8 Aftersale Assist ™ solution ...

Banks can now offer BNPL services directly through debit cards as US financial technology firms FIS and Affirm partner to ...