MPs have criticised HM Revenue and Customs (HMRC) for splurging £100m on senior staff while cutting back on helpline workers.

Intel opened its Intel Foundry Direct Connect customer-focused event Tuesday in San Jose with a keynote by CEO Lip-Bu Tan, ...

The role of agentic AI has grown rapidly over the past several months as organizational leaders seek ways to accelerate AI Transformation. We firmly believe that Agents + Copilot + Human Ambition can ...

Consumers increasingly see prompt, personalized customer support as the norm, and will likely move on to the next brand if ...

Latest Enhancements to the 8x8 Platform for CX Empower Organizations to Elevate Customer Experiences, Streamline Operations, and Harness AI to Drive Productivity  CAMPBELL, Calif. – April 29, ...

Communication is a lifeline in moments of crisis. Natural disasters, weather events, and infrastructure failures often cause ...

As businesses scale, it’s easy to lose sight of the core mission and reduce your focus on customers’ challenges.

Compared to the forecast in the 2024 Annual Financial Report, there have been no significant changes in the expected development of the Logwin Group for 2025. The Logwin Group continues to expect a ...

Security experts have issued a fresh warning to all PayPal account holders, urging them to be vigilant. The widely-used ...

Don't limit yourself to the thumbs-down emoji when you don't like something. Try the face vomiting emoji, instead.

If your bank account is closed, you should act quickly to protect your finances. The most important steps are to contact the ...

As the demand for home medical equipment rises, EzLift Bed eliminates delivery costs to make their specialized Sleep-to-Stand ...