In this edition of TechTalk, Abhilash Madabhushi, Founder of Consuma AI, reflects on his entrepreneurial journey, seismic ...

Alright founders, let’s cut to the chase. You’re diving into the crypto and blockchain world – exciting, right? But let’s be ...

Discover the best crypto exchanges in the Central African Republic, offering secure, reliable, and easy-to-use platforms for ...

Discover the best crypto exchanges in Eritrea with secure trading, low fees, and easy access to digital assets. Start trading ...

We asked industry experts to share one free or low-cost method they’ve used to find customers that yielded surprisingly good ...

"Customer feedback is the cornerstone of improving the retail experience, and we're excited to introduce the second edition of our deep-dive report: 'Retail's Biggest CX Trends.' Drawing on ...

Some U.S. airlines fared better than others in overall customer satisfaction, according to a recent travel survey. Diannie Chavez/The Republic USA TODAY NETWORK As the summer travel season draws ...

In response to customer feedback, the airline is introducing a more personalized home screen that features upcoming trips and information about a user’s AAdvantage loyalty membership.

Before implementing AI, what were the biggest limitations of your traditional customer feedback process? Historically, each client received three surveys in their first year and then one ...

The travel segment reverses the gains in satisfaction it enjoyed last year, according to the American Customer Satisfaction Index (ACSI ®) Travel Study 2025, as airlines, lodging, car rentals ...

Fiserv, a Fortune 500 fintech firm, has adopted AI-powered surveys to improve customer experiences. It can now solve for inefficiencies, its VP of customer insights says. This article is part of ...

By strategically investing in technology, fostering strong organizational alignment, and engaging suppliers, companies can enhance customer satisfaction and build resilience against supply chain ...