Best Practices for Deming’s 14 Points The theory behind Deming’s 14 Points may not always be intuitive. The right action to take may seem elusive at first.

In its current form, the Deming management method contains a prescriptive set of 14 points that serve as guidelines for appropriate organizational behavior and practice regarding quality management.

In recent years, total quality management (TQM) has become something of a social movement in the United States. This commentary returns to the writings of the movement's founders-W. Edwards Deming, ...