Employee engagement affects retention rates, productivity, customer service and profitability. Gallup said the decline in employee engagement last year cost the world economy $438 billion in lost ...

Workforce engagement declined around the world last year, costing the economy more than $400 billion in lost productivity, ...

A Gallup survey finds employees' sense of commitment and connection to their jobs is slipping among North American workers, who once had the ratings worldwide.

Make sure your team practices radical transparency, adopts a consistent cadence of communication and leads with a big heart.