An always-on digital world means businesses cannot afford to miss any calls. But hiring, training, and retaining a full-time ...

Customer acquisition might be the backbone of business growth, but customer retention is what sustains long-term success. In a competitive market where customers have endless options, reducing ...

ARGO, the leading provider of high-value technology and analytical-sciences software for the financial services and healthcare industries, has been named a Banking Tech Awards USA 2025 finalist in the ...

Alipay Tap!, a QR code-based contactless payment and customer engagement solution introduced by Alipay in China in June 2024, ...

EngageLab, a global leader in AI-powered omnichannel customer engagement solutions, proudly participated in the inaugural GITEX Asia 2025, held in Singapore from April 23-25. As Asia's largest and ...

Pegasystems has rebranded as an AI-driven "decision platform" and a sharp rebound was driven by very healthy Q1 results. Read ...

Customer expectations are higher than ever, technology is evolving at lightning speed, and the pressure to deliver ...

Motul, a world-renowned manufacturer of high-performance lubricants for the automotive and industrial sectors, has ...

ServiceNow achieves strong first quarter results, riding the wave of agentic AI adoption and growing its strategic relevance ...

Discover new features in the Tamayaz loyalty programme via the enhanced Union Coop App. Enjoy tailored rewards and exclusive ...

Inflexion Group partners with AI&Beyond to provide specialized AI literacy training for account-based marketing practitioners ...