The tutorial will explain which DMAIC phase you should use fishbone diagrams and walk you through an example using SigmaXL software. Access this 9-minute, 21-second vodcast by clicking on the link ...

You have knowledge of change management and the application of LEAN methods such as 5S, FMEA, DMAIC, PDCA, Kaizen and have experience in project management. You are passionate to continuously improve ...