We saw a significant uptick in new logo ... Over the next five years, AI is likely to fundamentally reshape our world. There are considerable fears about what this means for the BPO industry.

The Tenets of UnBPO™: * The lines between front office, back office, IT, and BPO are disappearing. Enter 'service as a software' * Labor arbitrage is table stakes. The next frontier is technology ...

Germany’s Munich Re has signed a definitive agreement to acquire digital insurance company Next Insurance for $2.6 billion.

Logos aren’t just there to look pretty or to label your brand; they should be designed purposefully, with meaning behind each ...

FORT LAUDERDALE, Fla., March 10, 2025 (GLOBE NEWSWIRE) -- iQor today introduced the next generation of its brand promise, iQor CXBPO™. The ...

Featured topics at the Austin event will include the rise of conversational IVR, accelerating next-gen customer analytics, harnessing the power of AI, and building better BPO partnerships—all areas ...

Industry associations representing Argentina’s IT and business process outsourcing (BPO) sectors have urged the government to implement immediate tax reductions, warning that the country’s heavy tax ...

The next-gen Xbox will reportedly be a PC with a "TV-friendly shell." This hardware design shift could significantly simplify game development for the next generation of Xbox consoles. The Xbox ...

Microsoft is reportedly working on its next console, although recent rumours of a 2026 release have been dismissed by a couple of industry experts. It is tipped to be a PC in a "TV-friendly shell ...

Korean Air rebrands for the first time in 40 years with a simplified new look by Lippincott designed to reach global ...