The data comes from the agency’s quarterly Customer Satisfaction Survey, which was conducted for the first time since 2023.

SEPTA says riders are happier and crime is declining, as transit officials advocate for additional state funding to avoid a ...

Despite a looming funding crisis, SEPTA is reporting record-high customer satisfaction scores. The transit agency released a ...

SEPTA reported its highest score in its quarterly customer satisfaction surveys on Thursday. The transit authority averages a ...

According to the American Customer Satisfaction Index, Chick-fil-A was voted the highest in customer satisfaction for the 11th consecutive year.

Hospital foodservice can make or break patient satisfaction—directly affecting ratings and reimbursement.