The data comes from the agency’s quarterly Customer Satisfaction Survey, which was conducted for the first time since 2023.

SEPTA says riders are happier and crime is declining, as transit officials advocate for additional state funding to avoid a ...

Despite a looming funding crisis, SEPTA is reporting record-high customer satisfaction scores. The transit agency released a ...

SEPTA reported its highest score in its quarterly customer satisfaction surveys on Thursday. The transit authority averages a ...

SEPTA approved a 2026 fiscal year operating budget that will halve service to Delaware within six months and eventually eliminate the Wilmington/Newark Line. Without additional state funding ...

Suburban SEPTA riders are feeling the pressure of the system's impending "doomsday budget," which was passed this week.

According to the American Customer Satisfaction Index, Chick-fil-A was voted the highest in customer satisfaction for the 11th consecutive year.

SEPTA's board adopted a doomsday budget that will dramatically cut service to South Jersey in the coming months.