Every business can benefit from a customer relationship management (CRM) system, but the needs of small to midsize businesses (SMBs) are often very different than those of enterprises. Not only ...

Rieva Lesonsky interviews industry experts to learn how AI is transforming small businesses and their predictions for AI's ...

Start with small, accessible features that enhance the customer experience ... Even the most profitable businesses can fail ...

But most customers were understanding and continued to support the business. Raising prices is an inevitable part of owning a small business, Danielle Langton, a business consultant who works ...

and improve customer satisfaction. At business.com, our team of technology experts has analyzed hundreds of tools and services designed to improve essential business operations, from POS systems to ...