Speaking politely to AI reveals deep human instincts — from cognitive shortcuts to seeing minds where none exist. Courtesy shapes better interactions, but the "ghost" in the machine is only a ...

So perhaps it should come as no surprise that, when faced with one of those (far less charming) AI customer support bots ...

We love travel rewards here at TPG, but sometimes cash back is king.With a cash-back card, you don't have to worry about maximizing redemption value or limitations on how you can use your rewards. You ...

Adding words to our chatbot can apparently cost tens of millions of dollars. But some fear the cost of not saying please or ...