Product executives from SugarCRM and Freshworks explain how generative AI is reshaping CRM by enhancing productivity, ...

Customer Relationship Management (CRM) systems have evolved into essential tools for businesses, storing vast amounts of sensitive customer data. In his researc ...

With customer authorization, Samsung’s HRM tool enables contact center advisors to remotely diagnose, monitor, and even ...

Octolane, the YC-backed startup behind the world’s first self-driving AI CRM, today announced a $2.6 million oversubscribed ...

In today’s business world, where the customer is put first, both large and small organizations are investing in CRM ...

Compare affordable POS software and hardware solutions and get tips for choosing tools with integrated payment processing and ...

Tech buzzwords are clanging through the halls of Washington, DC. The Trump administration has promised to “leverage ...

AI is redefining business—boosting CRM, HR, and analytics with smart automation. Innovate faster, lead smarter. The future belongs to the intelligent.

"What is one effective strategy for using technology to maintain customer loyalty while rapidly scaling your business?" Here ...

Speaking with ET, Robert Kawalsky, global head of product at Canva, said that this platform is compatible with all forms of ...

Private equity firms can borrow from pharma’s playbook by leveraging AI for deeper due diligence, risk modeling, and market ...

From the basics to buzzwords to game-changers, this glossary of terms will help you speak the language of AI and stay ahead ...