A car rental customer says he was banned for “one little mistake” — but the real reason was much more serious. Consumer ...

Protect yourself from scam artists posing as Carnival Cruise Line customer service representatives with our essential tips ...

Read the shocking story of an Airbnb host charging $3,500 for a coffee stain and Airbnb's surprising response. Consumer ...

These tales cover a variety of Airbnb problems that guests -- and sometimes hosts -- have brought to Consumer Rescue. We provide free mediation services.

Consumer Rescue's tagline is Fiascos and Fixes. That's because we receive tons of requests from travelers with tales of vacation fiascos. These tales are the most dramatic of the bunch and contain ...

The articles contained here serve as an alert to our readers about the scams that we are currently receiving requests for help about.

Are cruise ship passengers safe in Nassau? Read about the scams reported by travelers during their port visits. What's really going on?

American Airlines passenger and frequent traveler June Lee recently checked his sturdy aluminum suitcase on a cross-country flight. Although Lee’s much-loved 2-year-old designer bag had successfully ...

A couple says they missed their Carnival cruise through no fault of their own -- traffic caused this disaster. Now they want a full refund.