Poor audio and video holding UK workers back from career opportunities. A quarter (25%) of Brits in the workplace feel ...

Taking stress out of your contact centre with Agentic AI Jurgen Hekkink at AnywhereNow discuss what can be achieved.

This solution, developed in collaboration with digital CX transformation specialists, Sabio Group, introduces an intelligent ...

Chatbots promise speed and efficiency but often fall short, resolving just 14 per cent of issues, according to Gartner. Customers expect personalised, nuanced help that AI alone struggles to deliver.