Lumen is on a mission to provide organizations of all kinds with the extensive, robust, and flexible infrastructure they need ...

While others use AI to support existing workflows, the UAE is giving AI a more active role in shaping laws themselves. It’s a ...

For IT leaders, smarts alone won't cut it. Emotional intelligence and adaptability are now essential for driving innovation, ...

Sometimes, even the soundest engineering isn’t sound-enough engineering. So when things go sideways, politics can be a shrewd ...

Data center customers and operators worry about their environmental impact, but few let the problem influence procurement ...

High failure rates and low returns of homegrown AI pilots are accelerating a shift to commercial, off-the-shelf solutions as ...

From capacity management to collaboration, the product model is reshaping how technology is built, funded, and understood ...

The customer experience has evolved from in-person to telephone, multi-channel, and contact center to an AI-driven future in ...

With Google and AWS lowering costs on key services, CIOs advise locking in savings if contracts stay flexible and aligned ...

The future of enterprise IT will be powered by AI, automation, and hybrid cloud. But it should also include the best of the ...

Agentic AI is still in its deployment infancy, and while it is an area of high promise, it isn’t without its risks and ...

Mike Clifton, CIO turned CEO of the global customer solutions business, offers advice to CIOs on how to get started with AI.