These moments waste your team's time, damage customer relationships, and slowly erode the trust that keeps your organization functioning.

Publishers already connected with Google through AdMob and Ad Manager can now access Moloco's advertiser ecosystem.

Curinos, a data intelligence company, has launched the Amplero CRM application to bring decision intelligence directly to the front line and transform static customer records into real-time, ...

ID Privacy's BDC Pro redefines the last-mile of dealership AI engagement with persistent-memory AI agents that speak, remember, and act across voice, SMS, email, social, and web conversations.

Investment strengthens Genesys' partnerships with Salesforce and ServiceNow to accelerate agentic AI customer experience orchestration.

PROS Holdings, a provider of pricing and selling solutions, has partnered with Commerce (formerly BigCommerce Holdings), to redefine B2B digital commerce.

Claude can now generate tailored answers, summaries, and visualizations based on each team's unique context in HubSpot.

An ecosystem built from modular and interchangeable components can work seamlessly across key retail functions ...

Constructor's AI Shopping Agent helps e-commerce companies improve online search experiences, supporting full-sentence, natural language queries.

CEOs and CFOs target contact centers for reductions in force because these departments are generally one of the largest employers in organizations, and people are expensive. It’s fair to assume that ...

Acquisition strengthens Onix's capabilities with Google Cloud's Customer Engagement AI Suite and unites its Agentspace and Agentic AI with UJET CCaaS solutions.