Enterprise Risk Management lecturer Penny Cagan shares the evolution of the field of operational risk and dispels some of its most common misconceptions.

For example, the chief executive officer (CEO) of a company may make certain decisions that affect its profits, or the CEO may not accurately anticipate certain events in the future, causing the ...

all of which are often difficult to estimate because of the ambiguities around policy coverage and terms and conditions when considered in the context of operational risk loss events. A major source ...