Government department publishes details of plans to buy and deploy a new hosted software platform to support the management ...

Invoice fraud involves submitting fake or illegitimate invoices, often with convincing documentation, to trick you into ...

Genesys India center drives innovation in contact center software, challenging AI disruption with improved agent experience.

Located in the educational heart of South India, the Justice K S Hegde Institute of Management (JKSHIM), Nitte, stands as a ...

In a significant move to empower SMEs with smarter financial management, Tally Solutions, a leading international technology ...

The new functionality adds to Insightful's contact center offerings, which are already proven to increase performance by up to 78%. SAN FRANCISCO, (Newswire.com) - Insightful.io, a leading provider ...

Learn smart strategies for better resource management from GovCon Expert and Unanet Vice President Kim Koster.

Industry leaders at the ET CX Annual Symposium 2025, panel explored the first principles of customer lifecycle management, ...

The way businesses have been communicating digitally is rapidly evolving with the emergence of the Autonomous AI Agents that ...

New Data Analyzes 31 Million Reviews Across 226,500+ Business Locations, Revealing What Separates Reputation Leaders from Laggards SALT LAKE CITY — April 24, 2025 — InMoment®, the leading provider ...

With a few crafty steps, you can write an effective recommendation that will reflect well on both you and the person you’re ...

Federal employees in Philadelphia are dealing with increased work loads, returning to the office full-time, and weighing ...