The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone ...

All of those results, and the strong strategies behind them, led the editors of Healthcare Innovation to select the leaders ...

Staffing at NOAA's Great Lakes Environmental Research Laboratory was already reduced by more than one-third in 2025.

Government department publishes details of plans to buy and deploy a new hosted software platform to support the management ...

The coolest data management and integration tool companies of the 2025 Big Data 100 include Informatica, Airbyte, Confluent ...

The new functionality adds to Insightful's contact center offerings, which are already proven to increase performance by up to 78%. SAN FRANCISCO, (Newswire.com) - Insightful.io, a leading provider ...

NEW YORK, April 23, 2025 /PRNewswire/ -- According to a new comprehensive report from The Insight Partners, the global video ...

As part of its participation in Dubai AI Week, the Dubai Health Authority (DHA) has announced the implementation of the advanced Genesys AI-powered speech and text analytics system at its contact ...

Elon Musk's DOGE has access to 19 sensitive systems at HHS. In at least one instance, it appears that access was granted ...

The Torrance Unified School District is dedicated to preparing students for success in college, career, and life. Serving a ...

My boss pulled up in his brand-new BMW today and I couldn’t help but admire it. “Nice car,” I said as he got out. “Well,” he ...

Learn smart strategies for better resource management from GovCon Expert and Unanet Vice President Kim Koster.