Intel opened its Intel Foundry Direct Connect customer-focused event Tuesday in San Jose with a keynote by CEO Lip-Bu Tan, ...

Consumers increasingly see prompt, personalized customer support as the norm, and will likely move on to the next brand if ...

Latest Enhancements to the 8x8 Platform for CX Empower Organizations to Elevate Customer Experiences, Streamline Operations, and Harness AI to Drive Productivity  CAMPBELL, Calif. – April 29, ...

Communication is a lifeline in moments of crisis. Natural disasters, weather events, and infrastructure failures often cause ...

As businesses scale, it’s easy to lose sight of the core mission and reduce your focus on customers’ challenges.

Security experts have issued a fresh warning to all PayPal account holders, urging them to be vigilant. The widely-used ...

Don't limit yourself to the thumbs-down emoji when you don't like something. Try the face vomiting emoji, instead.

If your bank account is closed, you should act quickly to protect your finances. The most important steps are to contact the ...

Less than 1% of all returns filed between 2013 and 2021 had been audited as of the end of fiscal year 2023, according to IRS ...

Knowing the difference between your company's decided performance level and its actual performance is a critical step in ...

Nalinipriya Uppari earned a 2025 Global Recognition Award for her leadership in advancing digital transformation in banking.

Unauthorised individuals posed as Kyocera representatives in an attempt to collect used or unused toner cartridges from ...