BOULDER, Colo., April 24, 2025 /CNW/ -- E Source, a utilities-focused consulting, research, and data science company, will ...

AI and machine learning are reshaping how brands interact with their audiences and redefining campaign management, customer ...

An always-on digital world means businesses cannot afford to miss any calls. But hiring, training, and retaining a full-time ...

Pegasystems has long been considered a leader in BPM and a smaller player in CRM. Management sizes the market at $60 billion-$70 billion, which includes both CRM and BPM. We note that the Pega ...

Encouraging people to join loyalty programs: Offer a special bonus simply for installing any program tools (such as a browser ...

Learn how to send SMS using Twilio with this beginner-friendly guide. Step-by-step instructions, features, and pricing ...

Oberoi Realty CIO Pankaj Pandit shares how AI, cloud, IoT, and data analytics are transforming customer experience, project ...

Customer acquisition might be the backbone of business growth, but customer retention is what sustains long-term success. In a competitive market where customers have endless options, reducing ...

An article by Irina Tatarinova, Brand Director at Flowwow From Instagram-driven shopping to WhatsApp business groups, ...

BEN has launched its new iSKYE platform, which offers AI solutions tailored for businesses, enhancing customer engagement through ... in the response generation process to ensure proper procedures ...

Whether you’re the CEO of a company or the head coach of a sports team, success hinges on strategy, both in the boardroom and ...