A Gallup survey finds employees' sense of commitment and connection to their jobs is slipping among North American workers, particularly among managers. The region once led the ratings worldwide.

In a world where consumers are bombarded with choices and marketing messages, the only way for businesses to truly stand out ...

BOULDER, Colo., April 24, 2025 /CNW/ -- E Source, a utilities-focused consulting, research, and data science company, will ...

An always-on digital world means businesses cannot afford to miss any calls. But hiring, training, and retaining a full-time ...

AI and machine learning are reshaping how brands interact with their audiences and redefining campaign management, customer ...

Pegasystems has long been considered a leader in BPM and a smaller player in CRM. Management sizes the market at $60 billion-$70 billion, which includes both CRM and BPM. We note that the Pega ...

Encouraging people to join loyalty programs: Offer a special bonus simply for installing any program tools (such as a browser ...

Oberoi Realty CIO Pankaj Pandit shares how AI, cloud, IoT, and data analytics are transforming customer experience, project ...