E Source, a utilities-focused consulting, research, and data science company, will exhibit and speak at Innovate UtilityCX ...

The webinar will feature global keynote speaker Dominic Black, director of research services at Cavell, and Christopher ...

Industry leaders at the ET CX Annual Symposium 2025, panel explored the first principles of customer lifecycle management, ...

EngageLab, an AI-powered customer engagement solution provider, has supported a significant growth surge for a prominent ...

The training seeks to explore best practices, innovative strategies and latest trends in customer care, while at the same ...

The AI in Media and Entertainment session at AIM Congress 2025 showcased how artificial intelligence is radically reshaping storytelling, content production, and audience engagement. Moderated by Ilya ...

Silent churn is one of the biggest threats to small businesses, often going unnoticed until it significantly impacts revenue.

Conducted virtually via Zoom and facilitated by the Muscat Stock Exchange, the session convened shareholders, analysts, and ...

In the digital age, businesses are always looking for the best way to reach their audiences. This has opened the doors for email marketing solutions that deliver powerful engagement and retention ...

Microsoft shared four effective ways to use AI agents and discussed how to measure their value in your organization.

Being a nursery owner today requires not just an understanding of plant science but also consumer psychology, digital ...