Fragmented stacks, real-time demands and privacy constraints are rewriting the rules of unified data strategy.

a next-gen AI-powered CX engine designed to move beyond case management and focus on achieving smart and fast resolutions. “The only metric that matters in customer service is resolution ...

LAS VEGAS, March 26, 2025 /PRNewswire/ -- Zendesk, a pioneer in Agentic AI-powered service, announced today at its annual Relate conference the launch of the Zendesk Resolution Platform, aimed at ...

"The only metric that matters in customer service is resolution. The Zendesk Resolution ... In the coming months, Zendesk will launch IT Asset Management to help companies track and manage the ...

This technique layers high-resolution thermal infrared imagery (with a resolution of 1 km) onto low-resolution but all-weather microwave data. The model gradually merges these layers to produce a ...

To help organizations accomplish these goals and deliver better business outcomes, Microsoft Dynamics 365 brings together a complete customer relationship management (CRM ... service reps to ...

The comprehensive survey highlights distinctive regional trends across the property-management landscape ... Property professionals demonstrated high levels of optimism about AI integration ...

Biopsies guided by high resolution ultrasound are as effective as those using MRI in diagnosing prostate cancer, an international clinical trial has shown. The technology, called micro-ultrasound ...