What’s the difference between CRM and FSM? Learn how CRM manages customer relationships while FSM optimizes field service operations.

In terms of definition, customer experience management software is a technology that allows the organization to manage their interaction with the customers both current and future one. Growing ...

Success in today’s highly competitive automotive industry relies on a well-integrated operation, optimized management processes, and understanding the customer deeply. Modern dealerships face ...

Managing many departments effectively can be difficult as companies expand and processes get more complicated. An Enterprise ...

For HubSpot users this would mean they’ll be able to ask using natural language, an exceedingly useful feature as AI use ...

An update on the legal tech market’s past week, from product launches to new partnerships. The fast-paced legal tech world is ...

Edinburgh-based property software company SME Professional has completed a major UK expansion following the conclusion of a nationwide roll-out with letting and estate agents Belvoir and Northwood.

An ISG Provider Lens™ report for the U.S. finds strong demand for some AI and data management offerings from Salesforce and ...

CLogic, the AI-powered contact center solution provider built for ServiceNow®, and ServiceNow (NYSE: NOW), the AI platform ...

Helping Small Businesses Simplify Complexity and Accelerate Growth Through Integrated Marketing, Automation, and Relationship ...

PolyAI, a leading provider of AI agents for enterprise customer service, today announced the launch of its latest version of Agent Studio, the world's only voice-first omnichannel platform for ...