HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by impressive revenue growth and enhanced platform capabilities.

Getting to know each customer’s story helps you serve them better. If you know (through purchase history and feedback) that ...

We recently published a list of Jim Cramer Discusses These 11 Stocks & President Trump’s Sovereign Wealth Fund. In this ...

Salesforce is a powerful platform that extends far beyond basic CRM functionality. By leveraging its analytics tools, ...

AI agents will rapidly become the next customer-service support system for brands - mainly because the technology has the ability to teach the platform how best to support customers. And that will ...

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

We recently published a list of 10 AI Stocks Dominating Wall Street. In this article, we are going to take a look at where ...

In today’s hectic business environment, staying connected to customers has become more critical. Automating customer engagement merely allows businesses to build better and stronger relationships ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

It consolidates customer information, streamlines processes, and enhances communication. For real estate professionals, a robust CRM system means better handling of inquiries, tracking leads ...