Firms can document why they won or lost specific pursuits, compile detailed records of past project experiences, build a digital ... planning and customer relationship management solutions for ...

AI is accelerating the evolution of customer relationship management (CRM), with agentic ... Harry Datwani, a principal at Deloitte Digital, adds that many clients he talks with have tried AI ...

Automotive Dealer Management System Market. The global automotive dealer management system industry size is estimated to ...

Philippine companies are pursuing innovation with a great degree of enthusiasm, according to a top executive of a leading global customer relationship management (CRM) platform. “I see a lot of ...

The integration of gamification within banking CRM systems is proving to be a game-changer in enhancing customer experience ...

Pega received the highest possible score in 15 of the 29 criteria, including lead management and digital sales engagement, customer success, sales execution, digital customer service, case ...

In turn, TELUS Digital will incorporate Zendesk's customer relationship management (CRM) and call center as a service (CCaaS) technologies in its suite of offerings. TELUS Digital's enterprise-grade ...

CaixaBank and Salesforce, a leading company in Customer Relationship Management (CRM) technology solutions, have signed an agreement to jointly advance artificial intelligence projects for the digital ...

Cognizant (Nasdaq: CTSH) announced today an expanded partnership with Docusign (Nasdaq: DOCU), the Intelligent Agreement ...