Business process outsourcing is increasing in volume and variety. Market research firm Grandview Research reported that the ...

S&T Bancorp reported strong Q1 2025 results with growth across key metrics, maintaining asset quality while positioning for ...

B2B marketers can increase engagement by adopting B2C tactics—focusing on personalization, experiences, and emotional ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.

The high-tech marketplace provides not only customer service challenges, but also the tools to help companies conquer ...

Customer acquisition might be the backbone of business growth, but customer retention is what sustains long-term success. In a competitive market where customers have endless options, reducing ...

Accurate KOL data is essential for ensuring that commercial and medical teams reach the right healthcare professionals (HCPs) ...

FICO has collaborated with dacadoo to bring AI-powered precision to life insurance. Takeaway Points FICO collaborates with dacadoo. The aim is to bring AI to life insurance. The collaboration will ...

Government contractors lose billions annually on contracts they should have won due to one simple, fixable mistake, writes BD ...

An experienced professional in financial technology, Nikhil Kassetty combines deep technical expertise with strategic vision ...