More Ohio residents will soon be able to send text messages and photos to 911, as the state rolls out a modernized system ...

“We always say that seconds save lives, dispatchers save seconds,” said Andrew Knapp, Director of Hamilton County ...

Collier County, Florida, uses a Next Generation 911 system, allowing callers to send texts and videos. Many others are still ...

Collier County’s upgraded 911 system lets callers send text and video, with data-driven dispatch improving response times for ...

A dispatcher handles a call at the Ada County 911 Emergency Dispatch Center in Meridian in 2020. Ada is one of only two ...

The National Emergency Number Association (NENA), a nonprofit advocating for 911 services, is a proponent of NG911 services.

Ohio's emergency response system is undergoing a significant transformation with the introduction of Next Gen 911, a ...