Globalizing a business requires more than expanding market reach—it demands internal transformation to handle increasing ...

The venerable 148-year old London Metal Exchange has just made it into the history books for the wrong reasons.

What if the lifeline of your healthcare organization—its financial health—was silently slipping away, unnoticed amid the chaos of patient care and regulatory demands? In an industry where margins are ...

Umeme Ltd officially handed over power distribution tools to the government early this week. However, consumers cited ...

For end-user support, channels included phone, email, chat and self-service via IT service management (ITSM) tools, while data center operations have monitoring tools and event management tools ...

Simply put, the old levers of profitability — billable hours and rate increases — are no longer sufficient. Firms that fail to proactively address inefficiencies risk losing market share to more agile ...

As the world of operations has changed, so have interests and priorities ... The field of TOM is concerned with the design, management, and improvement of operating systems and processes. As we seek ...

Robert Handfield is the Bank of America Distinguished Professor of Operations and Supply Chain Management at North Carolina State University’s Poole College of Management in Raleigh, North Carolina.

Metro has been outperforming the market during these volatile times, and its Q2 results were relatively strong. Find out why ...

Chelsea residents created an assembly line to help move the entire inventory of Serendipity Books to a new location.

Operation model usually refers to efficient resource utilisation, sustainable management, technological integration among others. On Monday, he held a review meeting with the officials of the ...