The data comes from the agency’s quarterly Customer Satisfaction Survey, which was conducted for the first time since 2023.

SEPTA reported its highest score in its quarterly customer satisfaction surveys on Thursday. The transit authority averages a ...

Despite a looming funding crisis, SEPTA is reporting record-high customer satisfaction scores. The transit agency released a ...

SEPTA says riders are happier and crime is declining, as transit officials advocate for additional state funding to avoid a ...