SEPTA says riders are happier and crime is declining, as transit officials advocate for additional state funding to avoid a ...

SEPTA reported its highest score in its quarterly customer satisfaction surveys on Thursday. The transit authority averages a ...

The data comes from the agency’s quarterly Customer Satisfaction Survey, which was conducted for the first time since 2023.

Despite a looming funding crisis, SEPTA is reporting record-high customer satisfaction scores. The transit agency released a ...