Giving genuine thanks for an unexpected gift shows the giver that you truly recognize and appreciate their thoughtful gesture ...

S orry to overwhelm you, but there are lots of different types of apologies. Some are heartfelt; others are inflammatory.

Modern workplaces are suffering from a real but quiet crisis in our social structures. To rebuild connection is starts with asking for help.

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.