Don’t be overly emotional. Even if you’re writing a formal letter of complaint, be sure to maintain a neutral and business-like tone and avoid using emotional language such as swear words.

With a few crafty steps, you can write an effective recommendation that will reflect well on both you and the person you’re ...

Knowing how to write a formal letter is a very important life skill. Although a lot of our day-to-day written communication is by email, text message or social media, there are many times you will ...