Patrick Casserly, a trailblazer of Jamaica’s business process outsourcing (BPO) industry, passed away recently at the age of 58 after a prolonged battle with cancer, leaving the industry and wider ...

Take Jamaica’s business process outsourcing (BPO) sector as a vivid example. Companies like Itel BPO, Ibex, and Alorica are embracing AI not as a replacement but as a partner. Itel has ...

TWO executives of a Cebu-based business process outsourcing (BPO) company and their United States associate were arrested for their alleged involvement in a scam that defrauded elderly authors in the ...

MANILA, Philippines — A chairman of a prominent local beauty pageant in the Philippines who is also a top executive of a Cebu-based business process outsourcing (BPO) company was arrested in December ...

KINGSTON, Jamaica- The outsourcing industry is expressing deep sadness at the passing of Patrick Casserly, a stalwart and pioneer of the business process outsourcing (BPO) sector in Jamaica.

Itel has introduced yet another iPhone-looking entry-level phone, the Itel Zeno 10. The Itel Zeno 10 is powered by an unnamed octa-core processor, with 3GB or 4GB of RAM and 64GB of expandable storage ...

After using itel A80 for two weeks, I can surely say in a market flooded with mid-range smartphones, itel has carved a niche by delivering feature-packed devices at competitive prices; and the ...